The quality craftsmanship that is built into every Stevens mattress and foundation permits the Stevens factory to offer purchase to these fine products with a limited warranty as indicated for each model against any defect in workmanship or material.

  • In the even service resulting from such defect is required during the Limited Warranty after purchase, your mattress and/or foundation will be repaired or replaced (at Stevens’s option) without charge to the customer except transportation cost.
  • If the Stevens authorized dealer cannot be reached, or you have moved, pertinent information in order that service maybe rendered.
  • The mattress fabric is not in warranty
  • If identical materials are not available at the time of repair or replacement, Stevens reserves the manufacture’s right to substitute materials of equal quality. Identical fabrics cannot be guaranteed, however the closet available match will always be attempted.
  • Stevens reserves the right to refuse service when the products is found to be in an unsanitary condition, or when product failure is due to causes other the defective workmanship or material.
  • If such defect appears in your bedding, you should immediately contract the Stevens dealer from whom you have purchased.
  • This product warranty is applicable for the mattress using in territory of Thailand only.

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